Standard
3–6 business days
$6.95 or Free $150+
Ships via USPS or UPS based on destination.
Shipping Information
Fast, reliable delivery for every drop—U.S. and worldwide.
Free U.S. shipping $150+
1–2 business day processing
Tracked delivery
Note: During limited drops and peak seasons, processing may extend by 1–2 business days due to high order volumes.
Processing & Handling
- Orders are typically processed within 1–2 business days (Mon–Fri, excluding holidays).
- Order cutoff for same-day processing is 1:00 PM ET.
- Pre-order or made-to-order items ship based on the timeline stated on the product page.
- You’ll receive a shipping confirmation email with tracking as soon as your order leaves our facility.
Domestic Shipping (United States)
Expedited
2–3 business days
$19.00
Faster delivery to most metro areas.
Overnight
1–2 business days
$39.00
Order by 1:00 PM ET for earliest dispatch.
- Free standard shipping applies to cart subtotals of $150+ after discounts, before tax.
- Some remote locations may require additional transit time.
- Signature may be required for high-value orders at our discretion.
Canada & International Shipping
Canada
5–10 business days
From $14.95
Duties/taxes may apply at delivery.
Europe & UK
6–12 business days
From $19.95
Duties/VAT collected per local rules.
Australia & NZ
7–14 business days
From $24.95
Expedited options at checkout.
Rest of World
7–15 business days
From $29.95
Subject to carrier availability.
- We ship with trusted carriers such as DHL, UPS, and local postal partners.
- Customs duties, VAT, and import taxes are the responsibility of the recipient.
- We cannot mark orders as gifts or alter customs values.
Tracking & Delivery
- Tracking updates may take up to 24 hours to appear after dispatch.
- If you miss a delivery attempt, the carrier will leave instructions for redelivery or pickup.
- Once a package is marked delivered, please check with neighbors/building staff before contacting support.
Address Changes & Cancellations
- Need to change your address? Email [email protected] immediately with your order number and correct address.
- If your order has already been packed or shipped, changes may not be possible.
- Incorrect or incomplete addresses may cause delays; re-shipment fees may apply for returns to sender.
PO Boxes, APO/FPO & Restricted Addresses
- PO Boxes: Available for U.S. Standard shipments via USPS.
- APO/FPO/DPO: Supported via USPS; transit times may be longer.
- We do not ship to freight forwarders where fraud risk is detected.
Pre‑orders, Limited Drops & High‑Demand Releases
- Product pages will note if an item is a pre‑order and include estimated ship windows.
- During high‑demand drops, processing may extend to 3–4 business days.
- Split shipments may occur to deliver available items sooner at no extra cost.
Loss, Damage & Claims
- If your tracking shows no movement for 10 business days (U.S.) or 15 business days (international), contact us.
- For damaged items, keep all packaging and send photos to [email protected] within 7 days of delivery.
- Claims are subject to carrier investigation and may take 7–14 days to resolve.
Sustainability & Packaging
- We prioritize recycled mailers, right‑sized boxes, and minimized filler.
- Where possible, multiple items are consolidated to reduce emissions.
Shipping Rate Estimator
Get an estimated rate and delivery window. Final pricing shown at checkout.
Frequently Asked Questions
How long will my order take to ship?
Most in-stock orders ship within 1–2 business days. U.S. Standard delivery typically arrives in 3–6 business days after dispatch; expedited options are available at checkout.
Do you ship internationally?
Yes. We ship to most countries via trusted carriers. Transit times vary by destination and service. Any duties or import taxes are the responsibility of the recipient.
Can I update my address after placing an order?
Contact [email protected] as soon as possible. If your order has already been packed or shipped, we may be unable to make changes.
What if my tracking hasn’t updated?
Tracking can take up to 24 hours to refresh. If there is no movement after 10 business days (U.S.) or 15 (international), contact us for help.
Will I be charged customs duties or VAT?
International orders may be subject to duties, VAT, or other import fees as determined by your local customs authority.
Still need help?
Email our customer care team at [email protected]. We’re here Mon–Fri 9:00–18:00 ET.
Contact Us